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====== School of Computer Science Technical Support ======

{{:tech-support.png|}}

Welcome to the School of Computer Science Technical Support Wiki. 
This documentation repository covers help information for the SCS labs, 
network as well as account information.

<note>Please read the [[http://www.scs.carleton.ca/labpolicy/lab_notice.shtml|School of Computer Science Lab Notice]]!</note>


<note important>Please read the [[http://www.scs.carleton.ca/labpolicy/|School of Computer Science Lab Policy]]!</note>

===== Getting Started with Creating a Lab Account =====

What you need to know to create an account in the SCS labs:

[[accounts_and_labs:getting_started|Getting Started with Creating a Lab Account]]


===== Accounts and Labs =====

  * [[accounts_and_labs:Getting Started|Getting Started with Creating a Lab Account]]
  * [[accounts_and_labs:account_creation|Account Creation]]
  * [[accounts_and_labs:computer_laboratories|Computer Laboratories]]
  * [[accounts_and_labs:Network Printers|Printing]]
  * [[accounts_and_labs:The Linux Network|The Linux Network]]
  * [[accounts_and_labs:New SCS Accounts|New SCS Accounts]]


\\

===== Services =====



  * [[services:external_access_host_access|External Access Host: Access]]
  * [[services:scs_email|SCS Email]]
  * [[services:personal_website | Personal Web Site (Homepages)]]
  * [[services:wireless | Wireless @ SCS]]

<note>Dreamspark: Free Microsoft Software for students [[http://dreamspark.carleton.ca|Dreamspark @ Carleton]]!</note>

===== For Your Information =====

  * [[FYI:Laptops|Laptop Suggestions]]
  * [[FYI:Useful_linux_commands|Useful Linux Commands]]
  * [[FYI:home_security | Computer Security Tips @ Home]]
  * [[FYI:CCS_IT_Security_notice|CCS IT Security Notice]]


<note tip>The [[http://www.scs.carleton.ca/people/people.php?People=tech|SCS Technical Staff]] 
are here to serve you, please don't hesitate to come and visit us. The SCS Help Desk is open 10:00 a.m. to 4:00 p.m.  and is located in HP5161.

You can email us at support{{:at10.png|}}scs.carleton.ca  </note>  




===== Information for Instructors and Faculty =====

This page is intended to provide useful links and information pertaining to web management of your SCS courses, personal/faculty information, and your SCS account.


    * [[Faculty Help Page]]
    * [[Web Editor Help Page]]
\\

===== Information concerning your old SCS accounts & services  =====

Find out how you can create a new account on the new SCS network and how to recover old files.

  * [[network_upgrade:windows_upgrade|SCS Windows/Vista Lab Account Upgrade]]
  * [[network_upgrade:email_upgrade|SCS Email Upgrade Information]]
  * [[network_upgrade:linux_upgrade|SCS Linux/Zeta Account Upgrade]] (includes webpages)

\\

===== Old Documentation =====

  * [[services:external_access_host_quest|External Access Host Quest]]
  * [[services:zeta_linux_network| Zeta Linux Network]]

Note: By editing this page you agree to license your content under the following license: CC Attribution-Noncommercial-Share Alike 3.0 Unported

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start.1339697362.txt.gz · Last modified: 2012/06/14 14:09 by admin

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